TERMS & CONDITIONS
Reuzel South Africa is distributed in South Africa exclusively by Modern Hair Products & Services (Pty) Ltd t/a Modern Hair & Beauty [‘the Company’] via authorised resellers and an e-commerce platform. The www.reuzel.co.za website and online store is owned and managed by the Company. All content on the website are subject to copyright and may not be re-used without consent from the Company. All information on the website including prices and policies are subject to change at the company’s discretion and without prior notice.
By using the website, you consent to the Terms and Conditions, Privacy and Data Policies, and Product and Returns Disclaimers.
Product Warranty and Returns Disclaimer
Reuzel South Africa offers customers a money-back guarantee (excluding the delivery cost) in accordance with the Consumer Protection Act. In so doing, customers may return, or exchange goods purchased on this website within seven (7) days of purchase given that the products are unopened. All courier charges for returns or exchanges will be at the customers own cost.
Please be advised that the products purchased from authorised resellers will need to be returned to them directly, in accordance with their warranty and returns disclaimer.
Should you suspect any defect in the product once opened, if purchased online or from an authorised reseller, please email a photo of the defect, a detailed explanation of the defect and the invoice and/or order of the product to firstname.lastname@example.org.
Please note that, unless prohibited by applicable law, products purchased from unauthorised sellers, including unauthorised websites, are not eligible to return goods.